FAQ
Frequently Asked Questions
- Can I request a painting be made into a print?
Unfortunately, I am not currently taking requests and I don't provide the option for a custom printing.
- How long until my order ships?
It is best to allow up to one to three weeks for your order to be fulfilled as I do work alone and am disabled. Shipping times depend on your location. If you are within the US then you will most likely receive it 3-5 days after initial scan in at the post office. If you are international then it will take between 1-3 weeks after initial scan at the post office. This is not including possible delays on the part of the post office. You can choose priority shipping at checkout but this does not include the printing time. You will have to wait up to a week for printing and then it is shipped.
- Do you accept returns?
It depends. I only accept returns if an item is damaged during shipment and pictures will be needed for the USPS claim I will file. You would receive a full refund and you wouldn't have to ship it back. If you are not interested in a refund and would prefer the print then I will send you a replacement free of charge.
- Can I cancel my order?
You have up to 24 hours to cancel your order unless there is a viable reason for the cancelling.
- Do you take commissions?
I am not currently taking personal or commercial commissions. I am unsure on when I will open my commissions.
- Do you ship to my country?
Here is a list of all countries I currently ship to, I will add more as time goes on. Go ahead and email me if your country isn't included and I'll see if it's available to add.
United States, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, Lebanon, Nepal, Palestinian Territories, Philippines, Qatar, Saudi Arabia, Türkiye, Greece, Iceland, Latvia, Lithuania, Romania, Russia, Ukraine, Costa Rica, Argentina, Brazil, Chile, Colombia, Peru, Uruguay, Venezuela